Frequently Asked Questions

Aproxy residential proxies and unlimited residential proxies support two extraction methods: API extraction and account/password extraction. Static residential proxies only support account/password extraction.

Residential proxies and unlimited residential proxies offer both account/password extraction and API extraction methods, while static residential proxies only support account/password extraction.

You need to add an authentication account before use. For the tutorial on how to add it, please refer to:  [Authentication Account Setup Guide].

Before using API extraction, you must add your device's IP address to the whitelist. For the tutorial on adding to the whitelist, please refer to: [Whitelist Setup Guide].

• Residential Proxy IP Extraction: [Account & Password and API Extraction Guide]
• Static Residential Proxy IP Extraction: [Account & Password Extraction Guide]
• Unlimited Residential Proxy IP Extraction: [Account & Password and API Extraction Guide]

Residential proxies and unlimited residential proxies support both account/password (credentials) and API extraction methods. Static residential proxies only support account/password extraction.

Residential proxy IP extraction: [Account/Password and API Extraction Tutorial]

Static residential proxy IP extraction: [Account/Password Extraction Tutorial]

Unlimited residential proxy IP extraction: [Account/Password and API Extraction Tutorial]

Account and Password Extraction

Residential proxies and unlimited residential proxies allow you to choose, “Different IP for each request, five minutes, ten minutes, half an hour, one hour, and two hours.” Static residential proxies will not rotate the IP.

API Extraction

Residential proxies and unlimited residential proxies support customizable IP rotation intervals, with the shortest set to 1 minute and the longest set to 7200 minutes. You can adjust it flexibly according to your actual needs.

If the assigned proxy IP is dropped by the backend within the set time frame, the proxy IP will no longer be available.

Aproxy only charges for valid IPs, and invalid IPs will not incur any charges.

If this occurs, please contact us.

The online time of residential proxy IPs is not fixed, and their validity typically lasts within 30 minutes. To protect the IP pool and ensure reasonable and effective use of the proxy pool by users, we impose time limitations on the usage of the extracted IPs in the backend.

When using different IP detection websites, you may notice that the detected region doesn't match the region you selected when purchasing. This is mainly because different websites use different data sources and algorithms to process IP address information, leading to such discrepancies.

It is recommended that you go to ipinfo.io make a query.